Legal warning
Sinchi, S.L., in compliance with article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, informs:
+ Who is the owner of the domain and the website www.rapecomprar.com
+ That your identification and contact information are:
SINCHI, S.L.
GONZALEZ ROBLES, 19.
ORGIVA (GRANADA).
Postal Code: 18400.
NIF: B01643238.
Which is registered in the Mercantile Registry of Granada with the number B01643238 in volume 1, book, folio 1, page 1, inscription 1.
The use of the website grants the status of user and implies full acceptance of all the provisions contained in this Legal Notice, in the Privacy Policy and in the Cookies Policy. If the user does not agree with the conditions established here, they should reject access and use of the website.
The content of the website is the property of SINCHI, S.L., and any type of copy or reproduction of all or part of the content is prohibited without express authorization from its owner.
The user of the website undertakes to make appropriate use of it, not to use it for practices contrary to the Law or good faith and not to cause damage to the physical and logical systems of SINCHI, S.L..
GENERAL CONDITIONS OF SALE
Ownership
The database is property of SINCHI S.L., with NIF number B01643238, and address at Avda. González Robles, nº 19, Órgiva, Granada.
This document regulates the conditions governing the use of this website and the acquisition of products therein, hereinafter referred to as “conditions”.
For the purposes of these conditions, it is understood that the activity that SINCHI S.L. developed on this website includes the sale and marketing of products in which they are specialized.
In addition to reading these conditions, and before accessing/browsing and using this website, the user must have read the Legal Notice, the cookies policy, and the privacy policy. By using this website the user agrees to be bound by these conditions. If you do not agree with this, you should not use it.
Likewise, you are informed that these conditions may be modified, the user is responsible for consulting them every time they access and/or browse the website, being applicable those that are in force at the time the purchase of products and/or is requested. services.
Responsibility
The user assumes responsibility for correct use of the website, this responsibility will extend to making correct use of the site to make legally validated queries and purchases. The user also undertakes to provide truthful and lawful contact information and not to make any false purchases. or fraudulent. The user declares that he or she is over 18 years of age and has the legal capacity to enter into contracts through this website.
+ Purchase Process
The website is directed to consumers.
Duly registered users can purchase on the website by the established means and forms, they must follow the purchase procedure during which several products can be selected and added to the cart, in this process they must complete and verify the information that is provided in each step. requests, although during the purchase and before making the payment they may modify the data.
The user will receive an email confirming the purchase and shipping of the order. The user may request an electronic purchase invoice and, if applicable, obtain a paper invoice if desired by requesting it at hola@sinchisinchi.com.
The user acknowledges being informed, at the time of purchase, of certain particular conditions of sale that concern the product in question and that are shown together with the presentation, or, where appropriate, image of it on their website page, indicating to illustrative but not exhaustive and taking into account each case: the name, price, components, weight, quantity, color, details and characteristics of the products, cost of services, etc…. and also recognizes that placing the purchase order materializes the full and complete acceptance of the particular conditions of sale applicable in each case.
The communications, purchase orders and payments that intervene during the transactions carried out on the website may be archived and preserved in the records of SINCHI S.L., in order to constitute a means of proof of the transactions, respecting the current conditions and regulations that In this regard, they are applicable, particularly attention to the RGPD and the rights that assist users in accordance with the privacy policy of this website.
All purchase orders made by the user are subject to product availability.
The prices shown in the window are without taxes; These are added at the end of the purchasing process.
+ Shipping destinations
Currently no shipping destinations are excluded.
+ Shipping Costs
Shipping costs will be:
- €8 for national shipping.
- €12 for national shipping with urgent processing in 24/48 hours.
(This shipping method includes a processing preference, generally 24 or 48 hours, which could be longer depending on the existing waiting list or other similar causes).
This time does not include the shipping time by the courier, generally 24 hours to national territory, which may be longer depending on causes internal or external to the courier.
Likewise, the shipping time may be longer for shipments to Islands or places that, due to their location, require a longer shipping time.
€15 for shipments to the rest of European countries
€20 for intercontinental shipments
The transportation and delivery service will be carried out through courier and parcel companies.
Prices may change at any time, but possible changes will not affect purchases for which the user has received order confirmation and payment has been completed.
+ Shipping frequency:
With exceptions, shipments are made from Monday to Thursday, included; Therefore, shipments received on Thursday afternoons or Fridays will generally be sent on Monday.
+ Payment method
Accepted payment methods are: bank transfer and bank card.
Payment by bank payment card is made through a secure payment gateway. Bank cards will be subject to verification and authorization by the financial entity managing the means of payment, if said entity does not authorize the payment SINCHI S.L. You will not be able to formalize the order. Any claim regarding the lack of operation of the bank card must be made by the user to their financial institution.
+ Delivery Time
Deliveries are made within the national territory within the period indicated on the website and in any case within a maximum period of 15 to 20 calendar days from the date of order confirmation. In the case of intercontinental shipments, the maximum period is three to five weeks from the date of order confirmation.
If for any reason attributable to SINCHI S.L. could not meet the delivery date, it will contact the user to inform them of these circumstances, establishing a new delivery date or, where appropriate, canceling the order and refunding the amount.
+ Buyer’s rights
The user who purchases products on the website has a series of rights described below:
Right of withdrawal. The user has a period of 14 calendar days from receipt of the order, without needing justification, to exercise this right. The user must notify his decision to hola@sinchisinchi.com. The purchase amount will be refunded by the same means of payment used in your purchase and once SINCHI S.L. has received the products, verified their correct condition; or the user presents proof of their return. In any case, it will be the user who assumes the costs of the return.
The user acknowledges knowing that there are exceptions to the right of withdrawal as stated in article 103 of RD 1/2007 of November 16, which approves the consolidated text of the LG for the defense of consumers and users and other complementary laws. This would be the case of personalized products, products that may deteriorate or expire quickly, products sealed for hygiene and/or health reasons, etc.
You can download a right of withdrawal model.
Product returns will not be accepted; except in those cases strictly provided for by law.
You can download a sample complaint form.
+ Product guarantee
SINCHI S.L. guarantees that its products comply with the contract and, unless otherwise provided by law, will not accept responsibility for losses that are not attributable to any breach on its part, SINCHI S.L. applies all measures concerning providing a faithful display of the product on the website, however, it is not responsible for minor differences or inaccuracies that may exist, for example, due to lack of screen resolution or browser problems that may arise. uses.
+ Means of communication with the user
By using this website, the user accepts that most communications with SINCHI S.L. be electronic.
+ Other Legal Regulations
These conditions and any document expressly referred to in them constitute the entire agreement between the user and SINCHI S.L., in relation to the object of sale and replace any other pact or agreement agreed upon verbally or in writing by the parties.
The information and/or personal data that the user provides to SINCHI S.L. will be treated in accordance with the RGPD and the website’s privacy policy. Please consult the privacy policy to learn how your personal data is used.
The purchase contracts of the products will be governed by Spanish legislation, any problem related to them will be submitted to the jurisdiction of the courts of Granada.
If the execution of this purchase contract between SINCHI S.L. and the user arises a dispute, the user as a consumer can request an extrajudicial solution in accordance with EU Regulation 524/2013 of the European Parliament on Online Dispute Resolution in consumer matters.
